Food and Beverage Sales and Service Operator Level 5

This comprehensive guide covers the CDACC Level 5 Food and Beverage Sales and Service Operator course designed for Kenyan students pursuing hospitality careers. You’ll find detailed course materials, study notes, and practical resources to help you master both basic competencies and specialized skills required in the food service industry.

BASIC UNITS OF COMPETENCY

1. Demonstrate Communication Skills
2. Demonstrate Numeracy Skills
3. Demonstrate Digital Literacy
4. Demonstrate Entrepreneural Skills
5. Demonstrate Employability Skills
6. Demonstrate Environmental Literacy
7. Demonstrate Occupational Safety and Health Practices

COMMON/ CORE UNITS OF COMPETENCY

1. Manage Specialty Outlets
2. Manage Room Service
3. Manage Food and Beverage Operations
4. Perform Food and Beverage Administrative Duties
5. Manage Food and Beverage Guest Experience
6. Manage Food and Beverages Revenue Performance
7. Manage Bar Operations
8. Manage Banquets and Events Services