Demonstrate Communication Skills

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This page provides essential study resources for the ICT Level 4 ‘Demonstrate Communication Skills’ unit, designed specifically for Kenyan students pursuing CDACC certification. You’ll find comprehensive exam papers, revision materials, and practice questions to help you master workplace communication skills required in the ICT industry.

UNIT: DEMONSTRATE COMMUNICATION SKILLS

  • November 2023 ICT Assistant Level 4 paper
  • July 2023 ICT Assistant Level 4 paper
  • March 2023 ICT Assistant Level 4 paper
  • March 2021 ICT Assistant Level 4 paper

Frequently Asked Questions


What topics are covered in ICT Level 4 communication skills unit?
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The unit covers professional communication, presentation skills, teamwork, interpersonal communication, written communication, and digital communication tools relevant to ICT workplace environments.


How can I prepare effectively for the ICT Level 4 communication skills exam?
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Practice with past papers, study communication theories, develop presentation skills, practice writing professional documents, and familiarize yourself with digital communication platforms used in ICT settings.


What career opportunities require ICT Level 4 communication skills certification?
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This certification is valuable for ICT assistant roles, help desk positions, system support roles, project coordination positions, and any ICT job requiring client interaction and team collaboration.

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