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BASIC UNITS OF COMPETENCY
- Demonstrate Communication Skills
- Demonstrate Numeracy Skills
- Demonstrate Digital Literacy
- Demonstrate Entrepreneurial Skills
- Demonstrate Employability Skills
- Demonstrate Environmental Literacy
- Demonstrate Occupational Safety and Health Practices
COMMON UNITS OF COMPETENCY
- Managing the Guest Experience
- Tourism and Hospitality Marketing Experiences
- Sustainable Tourism
- Risk Management in the Tourism and Hospitality Industry
- Hospitality and Tourism Career Pathways
CORE UNITS OF COMPETENCY
- Package Experiential Tours
- Conduct Experiential Tour Bookings & Reservations
- Acquire Tour Resources (Human Resource, Tools and Equipment)
- Handle Tourist Arrivals and Departures
- Organize Experiential Tour Food and Beverage
- Provide Experiential Tour Interpretation
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