What is the Moi University Student Portal?

The Moi University student portal at portal.mu.ac.ke is the official digital platform through which students of Moi University access academic, financial, and administrative services. It is available to all enrolled students across all MU campuses including the Main Campus in Eldoret, Nairobi Campus, and others.

Moi University, founded in 1984, is one of Kenya’s premier public universities, known for its strong programs in medicine, engineering, law, and social sciences. The student portal ensures that students can manage their university affairs conveniently from anywhere without the need to visit offices in person.

Services Available on the Moi University Student Portal

• Unit/Course registration – Register for your semester courses online.
• Exam results – Check official results after Senate approval each semester.
• Fee statement – View your fee balance and payment history.
• Admission letter – Download your official Moi University admission letter.
• Academic timetable – Access semester lecture and exam timetables.
• Transcript application – Apply online for academic transcripts.
• Clearance – Apply for graduation clearance through the portal.
• Hostel booking – Apply for on-campus accommodation.
• Student ID tracking – Check the status of your student identity card.

How to Register on the Moi University Student Portal

1. Go to portal.mu.ac.ke and click “Register” or “New Student”.
2. Enter your Moi University Admission Number from your admission letter.
3. Provide your National ID number as the initial verification credential.
4. Enter a valid email address and phone number.
5. Create a strong password and confirm it.
6. Submit and verify your account through the link sent to your email.
7. Log in with your new credentials to complete the setup.

How to Login to the Moi University Student Portal

1. Visit portal.mu.ac.ke in your browser.
2. Enter your Admission Number in the username field.
3. Enter your password.
4. Click the “Login” or “Sign In” button.
5. You will be directed to your student dashboard where you can access all portal services.

Forgot Password – Reset MU Portal Password

1. On the login page at portal.mu.ac.ke, click “Forgot Password”.
2. Enter your Admission Number and registered email address.
3. Check your email for a password reset link from Moi University.
4. Click the link and set a new password.
5. Log in with your new password.

If you have lost access to your registered email, visit the Moi University ICT Department on your campus with a valid student ID for manual reset.

Common Issues & Fixes

• Cannot log in after portal upgrade: The 2026 portal revamp may require you to re-register. Try creating a new account using your admission number.
• Results not showing: Results are released per school after board approval. Check the MU website for announcement dates.
• Fee payment not reflecting: Allow 24–48 hours for MPESA payments. Contact the Finance Department if the issue persists.
• Slow portal speed: Access the portal during off-peak hours — early morning or late evenings work best.
• Unit registration error: Ensure your fee balance is sufficient and that the registration window is still open for your school.

Important Links – Moi University

FAQs – Moi University Student Portal