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Welcome to your complete Tour Guide Level 5 study resource designed specifically for Kenyan TVET students pursuing a career in tourism and hospitality. This comprehensive collection provides detailed study materials covering all essential competencies required for your certification, from guest experience management to experiential tour packaging.
BASIC UNITS OF COMPETENCY
- Demonstrate Communication Skills
- Demonstrate Numeracy Skills
- Demonstrate Digital Literacy
- Demonstrate Entrepreneurial Skills
- Demonstrate Employability Skills
- Demonstrate Environmental Literacy
- Demonstrate Occupational Safety and Health Practices
COMMON UNITS OF COMPETENCY
- Managing the Guest Experience
- Tourism and Hospitality Marketing Experiences
- Sustainable Tourism
- Risk Management in the Tourism and Hospitality Industry
- Hospitality and Tourism Career Pathways
CORE UNITS OF COMPETENCY
- Package Experiential Tours
- Conduct Experiential Tour Bookings & Reservations
- Acquire Tour Resources (Human Resource, Tools and Equipment)
- Handle Tourist Arrivals and Departures
- Organize Experiential Tour Food and Beverage
- Provide Experiential Tour Interpretation
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